DS - DTMF Status

Layer	Agent
Direction	From CallGem
Type of Service	CG
Interface ID	AG
Message Purpose	This message reports status of DTMF digit playback.
Example	DS\CNCustCare\SI1234\AN2\RS1
Explanation	CallGem reports to agent 2 that the DTMF playback has ended normally.
Notes
Last Changed	Pre V9.2

Parameters

Code

Name

Type

Mandatory?

Min Val

Max Val

Description

AgentIdentifier

string

true

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

CampaignName

string

true

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

ResourceStatus

int

true

This parameter may have the following values:

TenantDescriptor

string

false

This parameter is alphanumeric and identifies to which tenant this message applies.