FC - Finished Capture

Layer	CTI
Direction	To CallGem
Type of Service	CG
Interface ID	CT
Message Purpose	This message informs CallGem that the audio capture sequence has completed.
Example	FC\TDtenant1\CNCustCare\ANJoe\SI123\RS0\DZ9
Explanation	The CTI layer is informing CallGem that the customer has successfully entered the digit '9'
Notes	The conditions for capturing digits (e.g. valid digits, terminating digits etc.) are defined in the Play Capture [PC] message

Parameters

Code

Name

Type

Mandatory?

Min Val

Max Val

Description

CampaignName

string

true

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

DigitData

string

false

4000

String containing the digits captured

ResourceStatus

int

true

This parameter may have the following values:

0	Captured digits successfully
1	Capture Timed Out
2	Capture Aborted

SessionIdentifier

string

true

120

User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ;

MatchResult

string

false

4000

String containing the recognised word or phrase.

TenantDescriptor

string

false

This parameter is alphanumeric and identifies to which tenant this message applies.

Token

string

false

Token parameter