RZ - Route Data

Layer	Management
Direction	From CallGem
Type of Service	CG
Interface ID	MA
Message Purpose	This message is sent by CallGem every time there is a change in the routing table for incoming call routing.
Example	RZ\GA200\TXABC123
Explanation	The call on the Sales campaign with session ID 654321 is queued as there is no agent available.
Notes
Last Changed	V10.1.0.67

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
DN	DialedNumber	string	false	0	80	DNIS information for the inbound call. This information will be as presented by the network.
GA	GroupAddress	string	true	1	80	The address to which the incoming call is routed. Note this can be any address, not just a group.
TN	TelephoneNumber	string	false	0	80	The telephone number associated with the call transaction.
TS	TimeStamp	double	true	1	50	This parameter follows the Windows OLE Automation date format. When sent in the AZ message it indicates the exact time that the event was processed by CallGem.