| Layer | Management |
| Direction | To CallGem |
| Type of Service | CG |
| Interface ID | MA |
| Message Purpose | This message is sent by the control application to CallGem to provision a tenant |
| Example | AI\IDSupportMail\DNsupport@sytelco.com\GASupport Mailbox |
| Explanation | The control application is adding an incoming call route that routes all sessions with destination address support@sytelco.com to a queue named Support Mailbox. |
| Notes | From V10.6.577, GA0 indicates 'Route External with recording'; GA# indicates 'Route External without recording' |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| DN | DialedNumber | string | false | 0 | 80 | Dialed number parameter |
| GA | GroupAddress | string | false | 1 | 80 | Note in the context of the AddIncomingCallRoute (AI) message this may be any address. If omitted the route is treated as a landlord route. |
| TK | Token | string | false | 1 | 80 | Token parameter |
| TN | TelephoneNumber | string | false | 0 | 80 | Either the TN or the SI parameter must be used to identify the called party. See Session Identifiers. |
| YI | Identity | string | true | 0 | 80 | The identity of the route. The identity parameter is used to uniquely identify the route. |
CONTACT SYTEL