API Message Guide

CP - Callback Parameters

Layer Management
Direction To CallGem
Type of Service CG
Interface ID MA
Message Purpose This message is sent by the control application to CallGem to set timeout parameters on a campaign-by-campaign basis
Example CP\TDdefault\CNMyCampaign\TV300
Explanation The control application is requesting to be notified of callback requests for any outbound callback that will be launched through telephony interface 'MyTelephony'.
Notes
Introduced V10.6.196
Parameters
Code Name Type Mandatory? Min Val Max Val Description
CN CampaignName string true 1 80 This may include any characters except "\".
TD TenantDescriptor string false 1 80 If the tenant descriptor is passed any callback handshaking will be filtered by a specific tenant. If passed, the tenant descriptor _will_ be validated.
TK Token string false 1 80 Token parameter
TV TimeoutValue int false 1 3600 The number of seconds to wait before timing out requests for agents to handle outbound callbacks.