EO - Enumerate Outcomes

Layer	Management
Direction	To CallGem
Type of Service	CG
Interface ID	MA
Message Purpose	This message is sent by the application to Softdial in order to provide third-party applications with information about call outcomes reported by the CT layer and/or by the call center agent.
Example	EO\CNSales1\TXEOSales1\FO\SO
Explanation	A transaction for delivering both success and failure notifications has been set up against campaign Sales1. For each call success or failure, CallGem will send an Outcome Data [OZ] message detailing dispositions and associated call data.
Notes	For an overview of the query process, see Resource Enumeration API From V10.6.263 there is a change to Enumeration behaviour when using the PersistToken (PS) parameter - see Resource Enumeration API.
Last Changed	Pre V9.2

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
CN	CampaignName	string	false	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
CS	RateControl	string	false	1	1000000	From V10.6.660 - The number of event messages per second that the subscriber can handle during rollforward after re-subscribing. Defaults to 100 (per PersistToken). See Resource Enumeration API.
FO	FailureOutcomes	boolean	false (See description)	0	0	Request notification of call failure outcomes. Either FO or SO (or both) must be specified.
MO	ManagementOutcomes	boolean	false	0	0	Management outcomes parameter. Only for use by Campaign Manager.
PS	PersistToken	string	false	1	80	Persist token. This tells CallGem to persist this transaction even if the socket connection from the originator fails. The transaction will buffer events in anticipation of reconnect and re-issue of the transaction.
SO	SuccessOutcomes	boolean	false (See description)	0	0	Request notification of call success outcomes. Either FO or SO (or both) must be specified.
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.
TK	Token	string	false	1	80	Token parameter
TX	TransactionIdentifier	string	true	1	87	Used by subsequent messages from CallGem to identify the corresponding requests. Must be unique across all requests.