Group Membership
Used to assign an agent to a queue for a specified campaign.
Inputs
| 1. | Agent Name | (Mandatory) | The unique identifier of the agent |
| 2. | Campaign | (Mandatory) | The campaign to which the queue is attached |
| 3. | Queue | (Mandatory) | The queue to which the agent will be made a member |
Fig. 1 - Group Membership - Inputs
Outputs
If the operation fails, the failure code or reason is returned in the step output
Outcomes
Depending on the result of the 'Group Membership' operation:
| 1. | Failed |
| 2. | Next |
Fig. 2 - Group Membership - Outcomes