Get Logged In Agents
Used to get the list of agents logged in to a campaign or this tenant.
Inputs
| 1. | Campaign Name | (Optional) | If set, the step will return a collection of agents in that campaign. If not set, the collection will contain all agents active for the tenant |
| 2. | Data Feed Seconds | (Optional) | The number of seconds to wait for status updates, between 1 and 5 seconds. If not specified, or the value is out of range, a default value of 3 is used |
Fig. 1 - Get Logged In Agents - Inputs
Outputs
| 1. | Output String | (Mandatory) | The list of agents that are logged in to the specified campaign, in XML form |
Fig. 2 - Get Logged In Agents - Outputs
Outcomes
| 1. | Next | The operation was successful |
| 2. | Fail | An error was returned from Softdial CallGem™ |
Fig. 3 - Get Logged In Agents - Outcomes