Version 10.5

Features and Enhancements

V10.5 has two main aims:

  1. to bring Windows 7 / Server 2008 64 bit compatibility to Softdial Contact Center™.

    At this point, not all of the Softdial applications have been ported to run natively on 64 bit platforms. The following run as 32 bit applications on the 64 bit platform:

    • Softdial CallGem
    • Softdial Campaign Manager™ Server
    • Softdial Telephony Gateway
  2. to extend the Softdial Contact Centerweb architecture, bringing greater flexibility and improved user interfaces to the web client applications

In addition to this, there have been many significant improvements and bug fixes to all of the main applications.

For more details, see Release Notes - V10.5.