| Layer | CTI |
| Direction | To CallGem |
| Type of Service | CG |
| Interface ID | CT |
| Message Purpose | This message is sent from the CTI layer to CallGem to report the outcome of a Play Message [PM] request. |
| Example | PS\CNCustCare\SIABC2224\RS1 |
| Explanation | The request to play a message was successful. |
| Notes | Related Links: Play Status [PS] - CallGem to Agent |
| Parameters | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description | ||||||
| CN | CampaignName | string | true | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; | ||||||
| RS | ResourceStatus | int | true | 0 | 4 |
This parameter may have the value 0, 1 or 2.
|
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| SI | SessionIdentifier | string | true | 1 | 120 | Session Identifier parameter | ||||||
| TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. | ||||||
| TK | Token | string | false | 1 | 80 | Token parameter | ||||||
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