RQ - Route Request

Layer	Management
Direction	From CallGem
Type of Service	CG
Interface ID	MA
Message Purpose	This message is an inbound application-determined route message. The application needs to respond with Route Decision [RX] messages.
Example	RQ\CNCustCare\SI4556ABC\TV5\RD
Explanation
Notes
Last Changed	V9.2.0.40

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
CN	CampaignName	string	false	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
DN	DialedNumber	string	false	0	80	DNIS/DDI information for the inbound call.
DT	Data	string	false	1	128000	The current set of data (if any) associated with this call session.
RD	RouteAddress	string	false	1	80	The address where CallGem will attempt to route the call.
SI	SessionIdentifier	string	false	1	120	Used to give each called party a unique key.
TN	TelephoneNumber	string	false	0	80	In inbound terms this is CLI/ANI.
TS	TimeStamp	double	true	1	50	This parameter follows the Windows OLE Automation date format. It indicates the exact time that the event was processed by CallGem.
TV	TimeoutValue	string	false	1	80	The number of seconds that the application will be given to respond to the request.