MR - Manage Route

Layer	Management
Direction	To CallGem
Type of Service	CG
Interface ID	MA
Message Purpose	This message indicates to CallGem that the connected socket wants to route eligible inbound calls into queues on that campaign.
Example	MR\TDdefault\CNCustCare
Explanation	Eligible inbound calls will be routed to group address 200 on the CustCare campaign.
Notes	An application can register to manage routing for a campaign, a single queue or globally. If the GA and CN parameters are omitted, CallGem will send Route Request [RQ] messages.
Last Changed	Pre V9.2

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
CN	CampaignName	string	true	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
GA	GroupAddress	string	false	1	80	This must be a valid group address specified in the Softdial Name Space. This parameter is alphanumeric.
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.
TK	Token	string	false	1	80	Token parameter
TX	TransactionIdentifier	string	true	1	87	Used by subsequent messages from CallGem to identify the corresponding request. Must be unique across all requests.