Creating a Test Campaign
The following steps set up a campaign in Softdial Campaign Manager™ with the bare minimum configuration to be able to start.
- Follow the initial instructions for Creating a Campaign.
For a test campaign, all of the configuration tabs can be ignored, except the Database Input tab:
- Click on the Database Input tab
- In the Data source parameters section, Name drop-down, select Mobiles . This is the demonstration data source with 5000 dummy numbers installed with Softdial Contact Center™ (SCC). No user name or password are required.
- Click Verify Database Connection. When the Data Source connection is accepted, the remaining drop-down boxes on this screen will be populated.
- In the Key Database Fields section, select the following options:
Field | Select this option |
---|
Source table/ view name | Mobiles |
Telephone number column | Telephone |
Unique key column | Contact_ID |
- Click OK
The system will then register the new campaign, and it will appear in the list of campaigns with a State of stopped.