Play Recording and Capture
Used to play a recorded message that has been
To play a recorded message that has not been
Inputs
| 1. | Sound Resource Name | (Mandatory) |
The Play button |
| 2. | Digits Low | (Optional) | The minimum number of digits allowed |
| 3. | Digits High | (Optional) | The maximum number of digits allowed |
| 4. | Valid Digits | (Optional) | The valid digits. e.g: if the menu contains only 5 options, valid digits may specify that only the values 1,2,3,4 or 5 will be accepted. Entering any digits other than these will return a Fail outcome |
| 5. | Terminating Digit | (Optional) | The terminating digit. This will allow Softdial CallGem™ to stop capturing digits after the terminating digit is entered |
| 6. | Capture Timeout | (Optional) | The number of seconds to wait for the user's input |
enables instant playback of the selected sound resource.
Fig. 1 - Play Recording and Capture - Inputs
Outputs
| 1. | Digit Data | Stores the captured digits to the script variable specified here |
Fig. 2 - Play Recording and Capture - Outputs
Outcomes
By default there are 5 outcomes (Fig. 3):
| 1. | Success |
| 2. | Timeout |
| 3. | Aborted |
| 4. | Call Ended |
| 5. | Fail |
Fig. 3 - Play File and Capture - Outcomes
With this component, you can also create your own outcome fields.
A new outcome is created each time the component is linked to a new step. You may specify a new outcome value by checking the newly created field and entering a new Outcome Value (Fig. 4).
Fig. 4 - Select Outcomes to Next Step
When creating a menu, specify all of the options in the menu and the options required for each menu item selected as shown in Fig. 5 and Fig. 6.
