If this is the first time you have used this guide, we recommend that you read through the topics in this section.
The server requirements for deploying SCC depend upon the number of users (agents) that must be supported. For details, see Server Requirements
For instructions on installing SCC, see Installation.
About licensing
For trial, training and testing purposes with up to 5 agents and 4 campaigns, Softdial Contact Center™ (SCC) may be fully installed and basic services such as Softdial CallGem™ and Softdial Campaign Manager™ may be used without a license .
Development licenses are also available to integration partners. These provide full functionality for a limited period of time.
If any part of the SCC software is used in production, a license must be obtained. For more details, see License Information.
For instructions on accessing SCC's various client applications, see Accessing Client Applications